
Dr. James M. Landwehr has been Director, Data Analysis Research Department, Avaya Labs, in Basking Ridge, NJ since 2000. The group pursues applied research topics in data analysis technology that are shaped by important applications within Avaya, which is a leading provider of telecommunications infrastructure, products and services for national and multinational corporations and other mid- to large-sized organizations and governmental bodies. Prior to joining Avaya, Jim was a member for many years of the Statistics and Data Analysis Research Dept., Bell Labs, Murray Hill, NJ, which was a part of AT&T and then Lucent Technologies.His areas of methodological research have included classification and clustering, graphical methods, modeling for categorical data and logistic regression, and analyses of large data sets. Recent major application areas within Avaya are analytics using data from contact center communication processes, and modeling from packet-level network data to enhance VoIP (voice over internet protocol) quality of service.Jim has more than 60 research publications in statistics and applications journals. A co-authored paper in Technometrics, "Interplay between physics and statistics for modeling optical fiber bandwidth," won the American Statistical Association's Outstanding Statistical Application Award in 2003. He served as Editor of The American Statistician from 1997-1999 and as publications representative on ASA's Board of Directors from 2000-2002. Jim joined the NISS Board of Trustees in 2007 and has been Chair since August, 2008.He is an elected Fellow of the American Statistical Association and the American Association for the Advancement of Science and was recognized with the ASA Founders' Award in 1994. Jim also has a longstanding interest in K-12 statistics education and, with support from NSF grants to several large projects, has coauthored five books that introduce modern ideas of data analysis and statistics into grade 7-12 classrooms by supplementing standard math textbooks.